Cleaning Supplies: Frequently Asked Questions
1. Do I need to provide cleaning supplies and equipment?
We bring all required products to give your home a great clean, aside from a vacuum (unless requested; see below), mop, bucket, or step stool. If you'd like us to use a specific product, please let us know and leave it out for the cleaner to use.
2. What kind of products do you use?
We use professional-grade cleaners (safe, effective, non-abrasive) suitable for a variety of surfaces. If you’ve opted for our green / eco option, we substitute with environmentally friendly products.
3. I don’t have a vacuum. Should I still use your service?
No problem! Our cleaners carry with them all the supplies necessary for the job, including a portable vacuum cleaner. Please note, our cleaners do not carry large capacity vacuums.
4. Do you use disinfectants or sanitizers?
Yes. Our standard clean includes surface sanitizing (countertops, handles, bathrooms).
5. What if I already have products at home I want used?
No problem. If you’d prefer we use your own supplies, just let us know you want us to use them and where they are!
6. What if I don't have a mop?
Our cleaners bring a travel wet/dry mop (Swiffer) that can be used on non-carpeted floors.
7. Do you bring green cleaning supplies?
We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team at no additional charge. (Please note this requires time flexibility)
