Thank you! We have received your booking request.
A clean and peaceful home is coming your way
Here’s what happens next:
- You will receive an email shortly confirming the receipt of your booking. Please double-check the date, time, and address (including apartment number) to ensure they are correct. We will send you a booking confirmation email shortly.
- When it’s time for your scheduled cleaning, we’ll arrive fully equipped with all necessary cleaning supplies to make your home shine.
- Satisfaction guaranteed – if you’re unhappy, we’ll fix it. Easy as that.
If anything needs to be changed on your booking, please let us know immediately at 212-299-5170 or [email protected]. You can also log in to your account at the bottom of the email. If you do not receive an email within an hour, you may have entered the wrong email address. Please contact us to get that fixed!
About Our Cleanings
Every regular cleaning includes one (1) bathroom, kitchen, common room and selected bedroom(s). You can always order additional bathroom and bedroom cleanings. We also bring all cleaning supplies for FREE. If you misrepresent the size and/or cleanliness of your home we reserve the right to modify your pricing to include any extra costs associated with completing the clean.
Cancellations
Because we reserve a time especially for you, please make any schedule changes at least 24 hours before service to avoid incurring a cancellation fee. We appreciate your understanding.
Billing
PLEASE NOTE: A hold will be placed on your account (for authorization) of your total balance the day PRIOR to your scheduled cleaning service. If your service is canceled for any reason, this hold will drop off within 2-5 days. THIS HOLD IS NOT A CHARGE. Charging is completed on the day of your appointment, and you will receive an invoice via email once this occurs.
Your Bonus Extra!
Want us to handle a little extra while we’re there? Text, call, or email us and reference code *TYP15 and add ANY NEW EXTRA to your booking and we’ll take an additional $15 off the price of your newly added extra.
*This code can be combined with frequency discounts, and is valid for one (1) newly added extra. It cannot be applied to extras already on your booking. The code cannot be applied to more than one (1) extra.
Questions? Call or text us anytime at (212) 299-5170. You can also email us at [email protected]
We look forward to making your space shine!
– The Maid Sailors Team