Thank you! We have received your booking request.

 

You will receive an email shortly confirming the receipt of your booking. Please double check the date, time, and address (including apartment number) to make sure it's correct. We will send you a booking confirmation email shortly after that.  

 

If anything needs to be changed on your booking, please let us know immediately at 212-299-5170 or [email protected]. You can also log into your account at the bottom of the email. If you do not receive an email within 5 minutes, you may have entered a wrong email address. Please contact us to get that fixed!

 

 

About Our Cleanings

Every regular cleaning includes one (1) bathroom, kitchen, common room and selected bedroom(s). You can always order more bathrooms and bedrooms cleaned. We also bring all cleaning supplies for FREE. If you misrepresent the size and/or cleanliness of your home we reserve the right to modify your pricing to include any extra costs associated with completing the clean. 

 

Cancellations

Because we reserve a time especially for you, please make any schedule changes at least 24 hours before service to avoid incurring a cancellation fee. We appreciate your understanding.

 

Billing

PLEASE NOTE: A hold will be placed on your account (for authorization) of your total balance the evening PRIOR to your scheduled cleaning service. If your service is canceled for any reason, this hold will drop off within 2-5 days. THIS HOLD IS NOT A CHARGE. Charging is completed the day of your appointment, and you will receive an invoice via email once this occurs.