Which Cleaning Service in NYC Offers 100% Satisfaction?
By Joseph Passalacqua Cleaning Company • General Information • NYC 0 Comments

Which Cleaning Service in NYC Offers 100% Satisfaction?

If you’re searching for a cleaning service in NYC that guarantees 100% satisfaction, look for companies that back their work with a re-clean guarantee, transparent pricing, and verified customer reviews. One of the most trusted names that meets these standards is our team at Maid Sailors Cleaning Service, a top-rated Manhattan-based cleaning company known for our satisfaction guarantee and professional service.

What 100% Satisfaction Actually Means

There are plenty of cleaning companies claim to offer great service, but a real guarantee goes beyond promises. It means that if you’re not completely happy, the company will return to re-clean your space at no extra charge. The re-clean policy will also include a clear, written policy that outlines your rights as a customer, responsive support that resolves any issues promptly, and a proven track record reflected in consistent positive reviews. This kind of commitment provides peace of mind and demonstrates that the company genuinely prioritizes its customers and stands behind its work.

The Top Cleaning Service in NYC With a 100% Satisfaction Guarantee

Maid Sailors Cleaning Service is based in NYC and offers a 100% satisfaction guarantee that includes a free re-clean if needed. Maid Sailors provides a full range of services, including standard, deep, and move-in or move-out cleanings. With easy online booking, transparent pricing, and thousands of positive reviews on Google and Yelp, Maid Sailors has become one of New York City’s most trusted cleaning companies.

How to Verify a Company’s Satisfaction Guarantee

Not all guarantees are equal. Here’s how to confirm you’re actually covered:

  1. Check their website. The guarantee should be clearly stated.
  2. Look for a re-clean policy, not just vague promises.
  3. Read recent reviews on Google.
  4. Ask customer service to explain how the guarantee works.
  5. Look for transparency, companies that guarantee satisfaction rarely hide their prices.

Why Maid Sailors Stands Out in NYC

Maid Sailors Cleaning Service has a transparent 100% satisfaction guarantee. If anything isn’t right, they’ll send a cleaning professional back to make it perfect – free of charge. This commitment has earned us thousands of 5-star reviews and a reputation as one of the most trusted cleaning companies in the city since 2014.

Key highlights:

  • 100% satisfaction guarantee
  • Easy online scheduling
  • Vetted and trained cleaners
  • Transparent pricing – no surprise fees
  • Serving Manhattan, Brooklyn, Queens, and more

Don’t just take our word for it – meet Xiomara, one of our cleaners, as she reads real client reviews and shares what satisfaction means to her:

FAQ: Satisfaction Guarantees for NYC Cleaning Services

Which service includes all cleaning supplies for NYC apartment cleaning?

When we schedule NYC apartment cleaning appointments, one of the most common headaches people face is running out to buy supplies right before their cleaner arrives. I learned this the hard way when my previous cleaning service showed up and I realized I was out of bathroom cleaner and only had one old sponge under my sink. The cleaner had to use dish soap on my shower, which left streaks everywhere.

Maid Sailors solves this problem completely by bringing all cleaning supplies to every appointment. Our team arrives with professional-grade products, equipment, and tools needed for the job. This means you never need to worry about stocking up on different cleaners for your kitchen, bathroom, floors, and windows. We bring everything from microfiber cloths to specialty products that work better than what most people have at home.

This approach saves you money too. Instead of spending $50-75 building up a cleaning supply closet with products you might use once, that cost is already built into our flat-rate pricing. Plus, our cleaners know exactly which products work best for different surfaces in your apartment, whether you have marble countertops, hardwood floors, or stainless steel appliances. You don’t have to become an expert on which cleaner works on which surface—we handle all of that for you.  

How do satisfaction guarantees work?

Most companies offer to re-clean the area at no cost if you report an issue within a set timeframe (usually 24–48 hours).

Are there exceptions to guarantees?

Yes. Excessive messes outside the original scope or additional services may not be covered. Always read the fine print.

Do I have to provide proof if something isn’t cleaned properly?

Most companies will ask for photos.

Is a guarantee a sign of a trustworthy company?

Yes. Companies confident in their service use guarantees to build trust and long-term customer loyalty.

Choose a Company That Stands Behind Its Work

If you’re looking for a cleaning service in NYC that offers 100% satisfaction, prioritize companies with transparent re-clean policies, fast support, and strong reviews. Maid Sailors Cleaning Service has been one of the most trusted options for New Yorkers who want a spotless home and peace of mind since 2014.

Hiring a Cleaning Lady Maid Sailors
By Joseph Passalacqua Cleaning Company • General Information 0 Comments

Your Comprehensive Guide to Hiring a Cleaning Lady

These days, more New Yorkers are turning to professional cleaning services to keep their homes neat and tidy. Have you been thinking about hiring a cleaning lady? If so, then you may be wondering where to begin. With so many cleaning services scattered throughout your neighborhood, you want to figure out which is best for your specific cleaning needs, budget, and schedule.

Benefits of Hiring a Cleaning Lady

If you’re still not 100% sold on the idea of spending your hard-earned money on a cleaning lady, now is a good time to revisit some of the key benefits.

Free Up Valuable Time

Often times, people are hesitant to hire a cleaning service because of the cost. However, it’s also important to consider the value of your time! How many hours do you spend cleaning your living space each week? If you could free up that time, what would you do with it? When you really start to consider the true value of your free time, it becomes easier to justify the costs associated with hiring a cleaning lady.

Entertain With Confidence

If you’ve ever hesitated to invite a friend or loved one to your home because you were embarrassed by its cleanliness (or lack thereof), then it’s probably time to hire a cleaning service. This is especially true around the holiday season and other times of year where you may be planning to host parties or gatherings. By having your place professionally cleaned before guests arrive, you can entertain with confidence.

Cut Down on Sick Time

A cleaner home is a healthier home. With regular dusting and sanitation of surfaces, you can get rid of unwanted germs and bacteria throughout your living space. As a result, you may find that you get sick less often or that you can even breathe easier without dust and allergens floating around your indoor air.

Questions to Ask When Hiring a Cleaning Lady

Now that you better understand why so many people use professional cleaning services these days, it’s time to begin your search for your ideal cleaning lady. As you begin narrowing down cleaners in your area, consider setting up an interview (whether in-person or over-the-phone) to ask some important questions that will help you reach your decision.

What Services Do You Offer?

Not all cleaning professionals offer the exact same services, so if you have something specific in mind, make sure that this is offered. For example, if you live in an apartment building but want the outsides of your windows cleaned, this is a service you may have a hard time finding a maid for. Instead, you may be better off hiring an additional worker to clean your windows separately. Or, if you are looking for someone who can do an office cleaning, you may want to find a maid service who can handle that.

Some of the more common cleaning services offered by maids include general house cleaning, deep-cleaning, and move-in/move-out cleanings. Some not so common offerings, such as nude maids are offered by a select few companies.

What Days/Hours Are You Available?

Your schedule is probably busy enough as it is. The last thing you need is to have to re-arrange your schedule to work around that of your house cleaners. With this in mind, it’s a good idea to find out what your cleaning lady’s availability is like. Many maids work Monday-Friday, though some may also work weekends.

If scheduling is a concern, you may also be able to find a cleaning lady who will come to your home while you’re at work or handling other obligations. However, not all cleaning ladies are comfortable with working while you’re not there—so this can vary,

Will You Bring All Your Own Supplies?

Cleaning supplies can be costly, so finding a cleaning professional who brings her own products and other supplies can save you a lot of hassle and money. Most cleaning ladies will probably offer to use their own supplies at no additional charge. Some may even offer green-cleaning services, though you may end up paying extra.

If you want your cleaner to use a specific product in your home, make sure she will accommodate that request as well. In most cases, all you have to do is leave out the cleaner you wish to use and most maids will oblige.

In addition to cleaning products (such as window cleaner and disinfectant spray), you’ll also want to make sure that your maid will provide her own vacuums, mops, and other equipment if you don’t have your own. In some cases, you may need to give a heads-up to your cleaning lady ahead of time so she can bring the necessary equipment to your job.

What is Your Pricing Structure?

Price is a common concern when it comes to hiring a cleaning lady. Of course, this doesn’t mean you should automatically choose the cleaner who can offer you the cheapest rates. In general, you get what you pay for—so your goal should be to find the best value for a quality cleaning job.

Some cleaning ladies will charge by-the-hour, whereas others may charge a flat fee for your job. In addition to finding out how much your cleaning job will cost ahead of time, you’ll also want to inquire as to whether a deposit is required and what forms of payment are accepted. Don’t hesitate to ask about tipping policies as well. In general, if you’re hiring an independent contractor as your cleaning lady, you aren’t expected to tip. If you’re booking through a cleaning company, however, you may want to find out whether a gratuity is included with your price.

Do You Carry Liability Insurance?

Choosing a cleaning lady who carries liability insurance is an absolute must. While unlikely, there are many things that could potentially go wrong during a cleaning job. Your cleaning lady could accidentally damage something in your home, or she could be injured in a fall down the stairs. Either way, a liability insurance policy provides both you and your cleaning professional with extra protection so that you’re not held financially or legally liable in these kinds of scenarios.

Any reputable cleaning professional should be able to provide you with proof of liability insurance, so don’t hire until you’re sure.

Will You Submit to a Background Check?

Whether you’ll be present while your house cleaner is working or not, having a cleaning lady who has been extensively background checked is also a must. Any reputable cleaning company will require that all their cleaners pass a background check before being hired. If you’re hiring through a cleaning company, make sure that this is the case. If you’re hiring an independent cleaner, don’t be afraid to ask her to submit to a background check. There is nothing wrong with wanting to know that you can trust the person you are inviting into your home.

Do You Have a List of References?

Some cleaners may have a list of references to provide for people whose homes they have cleaned in the past. This can be a great way to reach out to past (or current) clients get a better feel for the type of work they received from your prospective cleaner. Even if your cleaner doesn’t advertise a list of references, it never hurts to ask.

If you’re hiring through a larger cleaning company, you may also be able to find some reviews online. Third-party reviews are a great way to find out more about what others have had to say about your cleaner’s quality of work, demeanor, and more.

Looking for the Best Cleaning Service?

If you’re still having trouble finding the best cleaning lady for your needs in your neighborhood, have you checked out Maid Sailors? We take pride in offering a 100% satisfaction guarantee with every cleaning service booked. We’re also competitively priced and offer a wide range of cleaning services to meet your needs, including recurring cleaning services at a discounted rate.

All of our cleaners are bonded, insured, and fully vetted for your peace of mind. Contact us today at (212) 299-5170 to schedule your first cleaning appointment or book online. We look forward to helping you end your search for the best cleaning lady!

Frequently Asked Questions

What should I know about hiring a cleaning lady for cleaning New York City apartments?

When it comes to cleaning New York City apartments, there are several important things to consider that most people overlook. First, make sure the cleaning lady is actually an employee of a company, not just a contractor. This matters because employees get proper training and the company has better control over quality. Maid Sailors Cleaning Service works with trained employees, which means you get consistent results every time we clean your home.

Another key factor is communication during the actual cleaning. Many services leave you in the dark once the cleaner arrives, but our concierge-style approach lets you text or call for updates while we’re working. You can even add extra tasks mid-cleaning if you spot something that needs attention.

Also, verify that your cleaning service brings all their supplies. You shouldn’t have to keep products stocked or worry about what cleaners to buy. We bring everything needed for each job, including professional-grade products that work better than store-bought options.

One of our clients shared, “The team arrived exactly on time and worked efficiently throughout.” This reliability matters in NYC where everyone’s schedule is packed.

Don’t forget to ask about deep cleaning NYC options if you haven’t had professional cleaning in over three months. Regular maintenance cleaning won’t tackle built-up grime the way a thorough deep clean will.

Finally, confirm the company is bonded and insured. This protects you if anything gets damaged. Look for flat-rate pricing too, so you know exactly what you’ll pay before anyone shows up. Many NYC residents also appreciate bathroom cleaning NYC services as an add-on, since bathrooms need special attention in humid city apartments.

Maid Sailors professional cleaning technician dusting wall art to maintain a clean environment
By Guest Contributor Cleaning Company • General Information 18 Comments

3 Key Benefits of Professional Cleaning Services

A home, like anything worth owning, requires regular maintenance, cleaning, and repairs to remain safe and inhabitable for the people (and pets) that live inside it. Over time, however, a home becomes like a marriage: you begin to ignore some of the finer details of good maintenance. While your home won’t leave you, if you fail to provide ongoing care, your actual family may begin packing bags.

Chances are, your New Year’s resolutions are more focused on activities that have nothing to do with a spotless bathroom (Soulcycle?). That’s fine – Let Maid Sailors help you establish an easy (but regular) cleaning routine, to ensure a healthy home. With a few dollars a month (think: Netflix membership), you’ll prevent events like mold buildups or excessive dust (and thereby, avoid asthma). A professional cleaning service saves you time, money and headaches – all while preserving the health and value of your home. Not sure how to pick a maid service?

Here are three key benefits of using a professional:

1. Eliminates Health Hazards

What kind of person are you? If you, or individuals in your home, are elderly or suffer from chronic health issues, professional cleaning is for you. With professional cleaning, you can assure products are eco-friendly and cleaners are trained. Further, any medical professionals who come and provide home healthcare to patients who are elderly or having health conditions are also better protected (thus, saving you a day in court).

2. Improves the Look and Feel of Your Home

Professional cleaners handle the details you don’t have time to address. We’ve all been there. Imagine, you go to the back sliding glass door to look out at the patio and you see fingerprints all over it. You get an immediate urge to clean them, but then your phone vibrates. Professional cleaning personnel handles all of the finer details of cleaning your home. Then you don’t have to feel uncomfortable or bothered. They remember to clean the hair out of drains and dust and remove cobwebs in hard-to-reach places. They can even perform specialized tasks such as steam cleaning furniture to remove toxins from the environment and keep your rooms looking very well maintained.

3. Maintains Your Home’s Property Value

After you move into a home, there is also the potential for its overall value to decline over time. This is especially true if you don’t keep up with the cleaning, maintenance, and repair tasks. Freshly painted ceilings, walls, floors, cabinets, doorways and trims, carpets, and bathroom surfaces are examples of areas that will get dingy looking over time without regular professional cleaning.

Concluding Remarks

It’s important to take extra steps to keep your home looking as well-maintained and comfortable as it was the day that you moved in. With professional cleaning services, you can spend less time cleaning and more time going about the other things you like to do at home. When you get home, you don’t have to worry about cleaning the glass door in your walk-in shower or climbing a ladder to wipe off mold buildup on the vents to air conditioning ducts.

You can just relax or engage in your favorite hobby with the knowledge that your home is clean and safe. You can catch a nap in your cozy bedroom instead of mopping the floors. Professional cleaning services are available for a fair price, and all you have to do is specify the level of detail that you expect. Arrange for services once a week or more depending on your family’s needs. Now get back to the gym!

Frequently Asked Questions

How can I communicate with NYC cleaners while they’re working in my home?

One of the most frustrating things about hiring cleaning services is feeling disconnected while they’re in your home. Maybe you’re at work and suddenly remember you wanted them to pay extra attention to the guest bathroom before your in-laws visit. Or perhaps you’re running late and need to let them know where you left the house key. With traditional cleaning companies, you’re often stuck waiting until the job is done to address these concerns.

When you hire NYC cleaners from Maid Sailors, we solve this problem with real-time communication during your cleaning. You can reach us through text, email, or phone call – whatever works best for you in the moment. For example, if you’re in a meeting and notice your cleaner has arrived but you forgot to mention the wine spill on the dining room carpet, simply send us a quick text. We’ll make sure the team addresses it right away.

This concierge-style approach means you can also add or remove services while we’re actively cleaning. Let’s say we’re halfway through your apartment and you decide you’d like us to tackle the inside of your oven too – just let us know and we’ll adjust the service. We even handle same-day cleaning requests through text, which is perfect for those moments when unexpected guests announce they’re coming to visit. This level of flexibility and communication is possible because our cleaners are trained employees, not contractors, so we maintain direct contact with every team member working in your home.  

House cleaner holding bucket with spray bottles, gloves, and microfiber cloths.
By Guest Contributor Cleaning Company 0 Comments

How To Find The Best House Cleaning Prices

If you are looking to have your home cleaned by a professional company, one of the primary factors in your search will be the price of their services. While price is important, it is secondary to getting the right cleaning company for your needs. It does little good to pay a company that does not do good work or lacks other important requirements when better services are available. In finding the best house cleaning prices, you must first make sure that the company you hire can do the job right.

How Cleaning Companies Work

A house cleaning company will have trained personnel who bring the equipment, supplies, and their experience in cleaning houses to your home. Most charge package prices for regularly scheduled cleaning, such as once per week, once per month, and so forth. Plus, they offer deep cleaning services for spring cleaning and a one-time cleaning when you move out or into a home or when you host a party or event.

The prices, for the most part, is posted so you can make comparisons, but before you do that, there are other factors to consider.

How to Find The Right Cleaning Company

The first step should be to consider the recommendations of trusted friends and family that use a professional cleaning service. This offers a good place to start, but keep in mind that getting recommendations is the first step. You still need to do your own research in finding the right company.

Licensed & Insured:

All professional cleaning companies in the states must be properly licensed and have insurance in case of an accident before considering them. Licensing means that they are properly qualified and recognized by the government to do the work. A company without proper licensing should never be considered. Being insured means that if they cause an accident in your home, their insurance will cover the damages. Otherwise, you might be left holding the bill.

Reviews & Recommendations:

In addition to friends and family, you will want to look over the reviews and recommendations from others that have used their services, especially from independent review sites. While even the best cleaning companies will have a few negative reviews, you should look for a pattern in terms of how well they clean, are they on time, do they respond quickly, and so forth. This will help you make the best-informed decision about which company to choose for your needs.

Prices:

Last, but not least is the price they charge for their cleaning services. Once you have narrowed down the selection to a few companies, you can then choose the one which offers the best price. Your goal is to select the best company that offers the lowest house cleaning prices that fit your budget. Look for package prices that include a variety of services, so you know which ones will work best for your needs.

The good news is that it does not take long to find the right cleaning company that can do an excellent job for your home while staying within budget.

home cleaner
By Guest Contributor Cleaning Company • Do It Yourself 0 Comments

Should You Hire A Professional Cleaner?

Should You Hire A Professional To Do Your Cleaning?

There’s a reason we don’t see most big-time CEOs spending relentless hours crunching numbers behind a desk or Presidents pulling up a chair in Congress and writing legislation. Snide remarks aside, their time is simply better spent elsewhere. They are professionals and their success will depend on their ability to efficiently delegate specialized tasks to trained professionals. Start thinking about cleaning your home in the same way.

Whether you’re a young professional grinding long hours in the city building your career, a father of two with a large 3-bedroom home or an aspiring actress occupying a closet (also known as a “studio”), one common truth resonates: your time is better spent moving your life forward vs. allocating hours to an activity that generally occupies the last spot on a list of priorities.

Effort, Equipment, and Efficiency

Effort

Most of us, are lazy. Admit it, you don’t want to put in the time nor the effort to achieve a clean home. You might pick up things and organize a little bit. But that’s not really cleaning, now is it? Professional cleaners are able to put in the effort you don’t want to simply because they get paid to do it!

What does this mean? Beds are made, floors are dusted and vacuumed, trash is collected and disposed of, bathrooms and kitchens are fully wiped and even appliances. All your household needs get addressed when you hire a professional to do the cleaning for you.

Equipment

You probably have a multi-surface cleaner under your kitchen sink and some paper towel on the counter. But when it comes to deep cleaning, do you have the tools to do the job? Do you have a microfiber rag for dusting? Or a toothbrush for scrubbing off soap scum? If you do that’s great! If you don’t, hiring a professional may be something you need to consider.

Professionals come equipped with the tools necessary get the job done. They are able to perform tasks you may not be able to achieve in the first place. Vacuuming, disinfecting, polishing, mopping, air freshening and dusting are easy tasks for cleaners to accomplish.

Efficiency

Cleaning may be a chore or a task to you, but in reality, it requires thoughtful attention to detail and effective prioritization. Hiring a professional to address your living space will not only provide you with top-notch cleanliness, it will do so in far fewer hours than it would have taken you do it yourself.

Professional cleaners offer visibility and transparency regarding how long they will need to complete any job. This gives you the flexibility to plan your day accordingly and manage your own time. Which is the most important variable in this equation. Plus, think of all the fun you could be having.

Did We Answer Your Question?

Saving money is great, but ask yourself, are you really coming out ahead if you’re donating your spare time cleaning the never-ending mess? Hiring a professional isn’t for everybody, we get it. But if you’re a busy person, chances are you need it.

Frequently Asked Questions

What should I look for when comparing cleaning companies in New York?

When comparing cleaning companies in New york, focus on three critical factors that separate average services from exceptional ones: employee training, insurance coverage, and service flexibility.

First, verify whether the company employs trained staff or uses independent contractors. Companies with W2 employees typically provide better accountability and consistent quality because their cleaners receive professional training. We train all our team members thoroughly, which shows in our results. As one satisfied client shared, “Professional team that takes pride in their work. You can really tell they care.”

Second, confirm the company is bonded and insured. This protects your belongings and gives you peace of mind. Many budget services skip this crucial protection to keep costs down, leaving you vulnerable if something goes wrong during cleaning.

Third, evaluate their communication and flexibility. Can you reach them easily if you need to adjust your service? Do they offer same-day bookings for emergencies? Maid Sailors provides concierge-style service with real-time updates during cleaning sessions. You can text, call, or email us to add services or request changes even while we’re cleaning your home.

Also consider what’s included in the base price. Our flat-rate pricing covers all cleaning supplies and products, so you don’t need to stock anything or worry about hidden fees. Whether you need deep cleaning in NYC or custom cleaning services in NYC, the price you see is the price you pay.

Finally, check recent reviews for patterns about quality and reliability. With over 650 five-star Google reviews, our track record speaks for itself. One customer noted, “Consistent quality every single visit. Our home is always perfectly maintained.”

Field of American flags in a Boston park with city skyline in the background on a sunny day.
By Joseph Passalacqua Boston • Cleaning Company • Cleaning Tips • General Information 0 Comments

The Ultimate Guide To Moving Day In Boston

Each year, the city of Boston finds itself swept up in a maelstrom of madness, confusion, and frustration. The pandemonium brought in its wake leads to fits of despair from those caught up in its clutches. Is it a parade? One of those big street festivals that take up space everywhere? No, nothing so peaceful. My friends, we’re referring to the local horror show known as Moving Day in Boston, when everyone is frantically hiring Boston cleaning service to get their security deposits back.

How did such a thing come to be? Why does the city continue suffering through the effects of Moving Day every single year? Is there no one who can free the city from the grips of this insanity? If you’re one of the chosen, well, many destined to be impacted by the storm, you can mitigate some of the effects by following this handy guide to Moving Day in Boston.


What Is Moving Day In Boston?

Moving Day in Boston refers to a period, starting around September 1st when the leases on many apartments and other rentals expire. You also have an influx of students coming in after Labor Day and looking to move into a new place to live for the next semester or two around that same period. So you have thousands of people trying to navigate the narrow winding streets of Boston in huge moving trucks.

Can Something Be Done About Boston Moving Day?

Why not just shift the dates, maybe stagger them in a more year-round fashion? They managed to accomplish similar to this in Montreal, Canada. They had their version of Moving Day on May 1st for many years which caused many of the same headaches currently experienced in Boston. Shifting the date to July 1st, which falls on a national holiday in Canada, made things much more manageable.

There are a few reasons why no one’s tried something like this in Boston. The massive number of new and returning students is one of the biggest reasons why it’s not practical to shift the dates to a different period. The current dates align best for families to take time off to bring their kids and set them up for college life.

Apartment owners benefit by having spaces available during the influx of students. So there’s no incentive for them to shift lease dates to something that’s potentially less lucrative. It seems that the current version of Moving Day is here to stay, along with the myriad of problems it brings.

Why Local Residents Dread Boston Moving Day

Did we mention a large number of moving trucks driving around? Getting around Boston traffic on an average day can be challenging. Throwing in lots of large, bulky vehicles driven by unsure drivers looking in vain for parking slots makes getting around nearly impossible. Moving Day also brings people dumping their trash and unwanted furniture along the city streets making the dog-friendly city unattractive. Going to your local bakery can feel like being forced to navigate an unauthorized obstacle course.

How You Can Make It Better

We won’t pretend this guide will solve all your Moving Day-related issues. Accept that your life will be terrible to a certain extent for that period. What we can do is offer advice on making it less awful and possibly getting through it without turning on the friends who did end up showing up to help you throughout the day. Those who aren’t moving will also find ways to get through this period with less frustration.

Preparing For Boston Moving Day – Movers

Accomplishing specific tasks ahead of time can make Moving Day easier to manage. The worst thing you can do is wait until the last minute to prepare. Doing that guarantees being hit with the full force of the worst Moving Day has to offer. Spare yourself a little pain and try doing these things at least a few weeks before your move-in date.

Make Sure You Have Enough Cash

Make sure you have money available to pay any fees or moving costs. You’ll need to pay for the rental of your truck, or else risk losing out on your reservation. If you’re hiring a moving company, they’ll expect to be paid as well. Don’t forget to tip your movers as it is tough work and exhausting. Try budgeting out more than you think you’ll need to spend for that day. Doing so helps you avoid getting caught short at a critical moment during the move.

Hire a Truck (And Movers) Ahead of Time

The longer you wait, the harder it will be to get a truck to assist in your move. Getting a head start allows you to compare quotes from different companies and pick the best one, not just the best of what’s left. If you are booking early, check to see if the company’s contract guarantees your truck will be available on Moving Day.

Don’t count on showing up at a truck rental company the day of without a booking and getting the size van you need. Whatever’s left — IF there’s anything left — will likely not be large enough to handle all your things. That means extra trips you’ll have to make attempting to navigate Boston traffic on moving day. Your things could also end up being pretty banged up from being crammed into too small of a space.

If you do end up with no truck, your next best option is looking for a one-way rental from a different area. You can move your things, and then drop the truck off at the nearest rental location for that company.

Organize Your Things

One of the best things you can do is have your items packed, organized and ready before moving day. That means putting everything into properly labeled boxes with the right packing material inside. Remember, even the best movers can occasionally stumble as they’re taking your things up a flight of stairs.

If you’re going to rely on friends to help you move, it’s a good idea to put enough padding inside boxes to protect anything delicate. Make sure you put a label on indicating “Fragile” to prevent it from being handled roughly. Having your things ready to go allows your movers (or friends) to load items inside of moving trucks at a faster pace.

Apply For A Street Occupancy Permit

Finding a parking spot for a regular-sized car in Boston is difficult on a normal day. Imagine trying to find one on Moving Day for your truck along with everyone else. One way to avoid the madness is paying for a reserved parking spot near where you’re moving.

It’s going to cost you at least $100.00, but you’ll have a spot waiting for you and avoid accumulating parking tickets. Think of the gas you’ll save not having to drive around the block multiple times as you wait for a spot to open.

You can apply for a permit no sooner than one month before your moving date. Some areas of Boston require you to apply in person, so check to see what the requirements are for the part of town where you’ll be living.

Make Plans To Get Rid of Your Old Stuff

If you’re moving to a different apartment that you’re sprucing up with nicer things, you need to plan out what’s going to happen to your old items. You can schedule a pickup of items like an old couch through the city of Boston’s public works. That’s better than leaving your old things out on the curb, much to the disgust of current residents.

Pay For A Cleaning Company

The last thing you’re going to want to once you arrive at your new apartment is clean from top to bottom. Sure, you can HOPE that the apartment owner made an effort to tidy up, but it’s not going to be the deep clean you want for the place you’ll be residing in for the next year. Do you think you’ll feel like cleaning up a mop after dealing with the chaos of Moving Day?

Spare yourself and spring for a Boston cleaning company like Maid Sailors to come in and clean for you. It only takes 60 seconds to make a booking online. They bring cleaning supplies, are bonded and insured, and only hire certified professional cleaners. You can get some much-needed rest at the end of the day and leave the dirt and grime to the professionals.

The chaos of your move might not leave you in the frame of mind to clean the space you’re leaving behind. Hiring a cleaning service for that task leaves one less thing on your plate.

Preparing For Boston Moving Day – Non-Movers

The impact of Moving Day isn’t limited to the movers. Non-movers staying put still have to deal with the fallout. Here are a few ways you can make things a little more manageable during this period.

Get Your Car Out Of There

You’re going to have a lot of drivers navigating the streets of Boston or Cambridge in a large vehicle they may not fully know how to operate. Why leave your car there as the potential collateral damage of their “learning curve?” Find a place you can safely leave your vehicle until the madness ends.

Know What Areas To Avoid

Many popular Boston neighborhoods become an absolute nightmare to move around in during Moving Day. Renthop, an apartment hunting site, collects data centered around the most densely populated Boston areas during this period. You can use them to figure out how to navigate around the city and avoid the worst of the chaos.

Settling In

One good thing about Moving Day in Boston is that it eventually comes to an end. You’re moved in, and hopefully fully immersed in your Boston apartment and used to the normal flow of traffic when getting around the city. We hope our guide made managing the day a little easier.

If you decided to spring for a Boston cleaning company earlier, you might miss the feeling of having to do absolutely nothing to get such a clean apartment. Why not continue enjoying one of the few things about Boston Moving Day by scheduling regular cleanings? You can call Maid Sailors at (212) 299-5170 or visit their site online to find packages that fit your apartment and budget. Enjoy your space and the peace of knowing that Moving Day is officially over. Until next year.

Do professional cleaning services receive tips
By Joseph Passalacqua Cleaning Company 0 Comments

Do professional cleaning services receive tips?

Tipping in the service industry can be confusing, particularly as expectations can vary between the location and type of service. Individual cleaners often receive tips for a job well done, but do professional cleaning services encourage them too? In this blog post, we explore how you can best show your appreciation after having your space professionally cleaned, including when to tip, and how much is customary.

When might a cleaning service receive a tip?

You may want to tip your professional cleaners if you think they’ve delivered a good standard of service. This isn’t necessarily limited to the cleaning itself, although it’s a good place to start. You might also want to tip a cleaning service that has gone out of their way to provide excellent customer service, such as responding to any queries on time, or simply being polite and professional in their communications. Ultimately, outside of the cleaning itself, you should look for the same indicators of a job well done as you would in a restaurant or delivery service.

Some companies will have policies about tipping, so it’s always a good idea to check if they have any guidelines or restrictions beforehand. They may also include the cost of a tip or service charge in their pricing, so it’s worth asking if you’re unsure.

In general, a professional cleaning service will receive a tip when they’ve delivered a high-quality service, which is what most organizations will strive for. Hiring the same service to clean on a regular basis may warrant a smaller, consistent weekly tip, while you may want to reward a one-off or occasional cleaning service with a larger tip.

How much should you tip?

In general, tips in the U.S. are usually between 15-25% of the cost of the service, and this applies to cleaning services too. If you don’t want to risk giving too much or too little, it’s best to stick to this figure. However, you can always ask your cleaning company if you’re unsure.

You don’t necessarily need to offer a percentage-based tip either. Depending on the service you’re receiving, you may opt to give a flat rate tip, or offer a more generous bonus during the holiday season. You may also choose to tip based on your income that month – even a small amount should be a marker to your cleaning professional that you value their hard work.

Other ways to show your appreciation

Most professional cleaning companies will gratefully accept tips, but if yours doesn’t, there are other ways you can show your appreciation. For example, you could leave a positive review of their service on their website, or leave out refreshments like snacks and hot drinks in your home as a kind gesture.

Housekeepers tend to receive less tips than other service workers, because the nature of the job means they generally work alone and don’t interact with guests or homeowners. The same can be said for cleaners, who will often do their work while their clients are out of the house. This means a simple thank-you note left out for them is likely to go a long way (alongside a tip, if the company accepts them).

Reach out if in doubt

Ultimately, some professional cleaning services do receive tips, and some don’t – so you should never be hesitant to reach out and ask if you’re able to leave one. Leaving a tip is a kind gesture to make, and will show your cleaner that you’re pleased with their service and appreciate their hard work. It can be difficult understanding maid services, especially in NYC. Check out our helpful guide on selecting the right maid service for you!

Frequently Asked Questions

Should I tip my cleaning service if they already charge a service fee?

Many people wonder about tipping when they notice a service fee on their cleaning invoice. Here’s what you should know: service fees typically cover business costs like insurance, supplies, and scheduling software—not the actual cleaner’s wages. When you book a maid service in NYC, the service fee helps the company stay operational, but it doesn’t replace a tip for the person scrubbing your bathroom or mopping your floors.

For example, if your invoice shows a $20 service fee on a $150 cleaning, that $20 might cover the cost of professional-grade cleaning products the company brought to your home, the liability insurance protecting you if something breaks, and the booking system you used. The cleaner who spent three hours making your kitchen sparkle still earned their regular wage—not extra compensation.

At Maid Sailors Cleaning Service, we bring all cleaning supplies to every job and maintain comprehensive insurance coverage, which does factor into our pricing structure. However, our cleaners truly appreciate when clients recognize their hard work with a tip, especially after tackling challenging jobs like post-renovation deep cleans or homes that haven’t been professionally cleaned in months. A good rule of thumb is tipping 15-20% directly to your cleaner, particularly if they went above and beyond—like hand-washing your baseboards or organizing under your sink without being asked. Cash tips ensure your cleaner receives the full amount immediately.  

Better Life natural cleaning products including all-purpose cleaner, floor cleaner, dish soap, and laundry detergent lineup.
By Guest Contributor Cleaning Company • General Information 7 Comments

4 Important Components of a Cleaning Product Label

When’s the last time you actually read a cleaning product label? Did you know it was important to read the label on chemicals that you use? Today we’re going to take a look at 4 of the most important sections on the label.

Caution

Most, if not all labels on cleaning products have a caution section. This section could be under the warning or it could be a section all to itself. Either way, you want to know what the possible cautions are in regards to the chemicals that you’re using.

Why is this section is important?
If you have any health conditions or complications it’s important to know the possible effects a cleaning chemical can have. Some chemicals should only be used in a well-ventilated area because they can cause respiratory issues or allergies. If you aren’t sure whether a certain product has potential caution check this section of the label.

Directions/Instructions

Every good label has directions. But while most cleaning products are self-explanatory the directions on the label often provide you with a more detailed description of how to use that product. Many directions or instructions will tell you what kind of surfaces you can or can’t when using the product, how long the process should take, and anything else you should know about the product you’re using.

Why is this section is important?
Although all of these sections are important components of the product label, the directions are the second most important. Directions provide you with a method that helps you get the most effective result for the product you’re using.  

Ingredients

The ingredient section of the label can get a little tricky. Most of the ingredients found on a label will be listed using their actual name versus the common name we’ve provided the ingredient with. And this can be confusing for consumers.

Why is this section is important?
Though we use cleaning chemicals avidly in our daily lives, chemicals can be dangerous.  And mixing chemicals can be even more dangerous. Every label, as required by law, has ingredients on it. If for some reason you cannot find the ingredient list on the label you can search for the product on the MDSD (Material Safety Data Sheet) website.

Aside from the dangers of mixing chemicals, they can cause an array of health complications if you use a chemical without knowing what’s inside. You may be allergic to or have an allergic reaction to a certain ingredient. Or the ingredient could cause severe damage to the skin. That’s why it’s always important for you to know what’s inside the products you’re using.

Storage

Storage is one of the least common sections you’ll find on a cleaning product label. But the section does exist. This section of the label tells you how and where to store your product as well as why it’s recommended that you store it that way.

Why is this section is important?
Almost all of the cleaning products on the market say keep out of reach from children . And while that’s an important component to storage it’s not the only important aspect of this section. If the product you’re using is a dry chemical and the label says it should be stored in a dry area chances are that’s due to a chemical reaction that will happen if the chemical is stored improperly.

Frequently Asked Questions

How Can I Tell if My Cleaning Service Uses Safe Products Like the Best Companies Do?

When searching for the best home cleaning services NYC, one major concern is knowing whether they’re using safe, effective products in your home. Here’s what our cleaning crews have learned from years of experience: always ask your cleaning service to show you product labels before they start working. At Maid Sailors, we bring all our own professional-grade supplies to every job, and we’re happy to walk clients through exactly what we use and why.

Our trained employees (not contractors) understand the four key components that should appear on every quality cleaning product label: ingredient lists, hazard warnings, usage instructions, and manufacturer contact information. This knowledge helps us choose the safest, most effective products for each cleaning task. We specifically look for products with clear safety data and avoid anything with vague “proprietary blend” listings that hide ingredients.

What makes our approach different is our concierge-style service with real-time communication. You can text, email, or call us during your cleaning to ask about any product we’re using. If you have allergies, pets, or children, we’ll adjust our product selection on the spot. Many clients don’t realize they can request this level of transparency, but we believe it’s essential.

One of our customers recently shared, “The eco-friendly cleaning products are safe for my kids and pets. Thank you!” This feedback reflects our commitment to both effectiveness and safety.

For specialized jobs, our teams bring task-specific products. Our bathroom cleaning NYC service uses EPA-registered disinfectants that eliminate germs without harsh fumes, while our deep cleaning service includes professional degreasers with full ingredient transparency. We include all cleaning supplies at no extra cost, so you never have to worry about buying or storing products yourself.

how to start a cleaning business
By Guest Contributor Cleaning Company 0 Comments

How To Get Your Cleaning Business Bonded

Running a cleaning business entails taking care of a myriad of tasks – and accounting for an equally large amount of risks, such as employee theft and all the negative consequences that it may bring.

Surety bonds for cleaning businesses are not obligatory. However, they are often a preferred way to address the problems that ensue from a potential theft of your customers’ possessions committed by your staff.

The janitorial bonds are a type of business services bonds (fidelity bonds) which protect your clients against losses due to your staff stealing their property and money. They don’t safeguard your company but instead project a positive image of your business as trustworthy. Customers of cleaning services often prefer to hire a janitorial service or a maid with bonding in place.

Here is why it makes sense to get janitorial service bonds, how much you will have to pay, and how to go about the process.

Why surety bonds for cleaning businesses?

Business services bonds are a common choice for handling problems related to customers’ property and finances which are accessed by employees of service providing companies. A number of different businesses obtain such bonds, including cleaning, repairs, security, and moving services, among others.

In the case of cleaning businesses, bonding is not obligatory for local or state licensing. However, it is gradually turning into the norm, as both private and business customers looking for housekeepers, maids, and janitorial services with a surety bond in place. Being bonded is a strong sign for your clients that it is safe to use your services, as they would be protected in case your employees commit on-the-job theft. This gives them peace of mind and is certainly a perk you can advertise your business with.

The surety bond works as a safety instrument in the interest of the customer. If they have suffered losses due to your staff’s illegal actions, they can file a bond claim and seek fair compensation. Janitorial bonds, however, do not protect against damages caused by your employees, which is covered by insurance policies.

The bonding costs

How much you will have to pay for your janitorial service bonds depends on a number of factors. They include the following:

  • the number of employees who work in your business
  • the bond amount which you want to obtain (i.e. $10,000, $20,000 or even $100,000)
  • specificities set by the state in which you operate

The choice of the bond amount depends on the type of cleaning business you are running. For residential services, lower amounts are often acceptable. However, commercial cleaning services would typically entail higher bond amounts.

The bond premium that you will end up covering is a fraction of the bond amount you want to get. It is paid on a yearly basis.

How to obtain your bonding

In order to get your cleaning business bonded, you have to apply with a surety provider, which can often be done online. It may need to assess your overall company finances and profile to determine your bond premium.

Typically, however, janitorial bonds do not entail a credit check of the business owner. Thus, you may be able to get bonded by filing your information online and paying the respective bond premium for the number of employees you hire, the bond amount, and the state in which you’re located. You will usually then receive your surety bond by email, as well as a hard copy.

Do you have further questions about the way surety bonds for cleaning businesses work and how to obtain them? Please share them in the comments below.

Cleaning Company
By Guest Contributor Cleaning Company • General Information 36 Comments

Thinking About A Career In Cleaning?

Can Cleaning Be A Viable Long-Term Career Option?

Yes! But you didn’t venture over here for the short answer, did you? Let’s face it, when you consider careers, cleaning probably isn’t at the top of your list. After all, is more like a chore than a career, isn’t it? That’s not always the case. Having a career in cleaning can be a viable long-term career opportunity. Let me tell you why…

What Does It Involve?

Cleaning jobs are stereotypically viewed as an activity performed by financially struggling students or mothers determined to generate a reliable source of income in order to raise their children. While the supply of dirty homes is high, the payment for cleaning them might not be – or so the story goes. Logically, this makes sense. While cleaning comes with an undying stamina and a willingness to work hard, it does not require any formal education. Most of the time on the job training will be provided to you.

Each cleaning job varies by a number of factors including location and whether it’s residential or commercial. Some cleaning jobs don’t involve actual cleaning, you just organize things. I’ve cleaned Doctor’s offices, pet clinics, homes, oil changing places, cars, and even closets alone. There are so many things you can do when it comes to cleaning that most people don’t realize. People tend to put cleaners in this category of ‘not being good enough.’ When in all actuality we are the ones that make the world go around.

So part of the job, unfortunately, will involve unnecessary hatefulness from certain clients and/or accounts who feel they are entitled to have you polish their shoes so to speak. But that shouldn’t shy you away from having a career in cleaning. A lot of people acknowledge your hard work and tip you very good money. There’s good and there’s bad. But doesn’t every job have that? Every job I’ve ever had has.

What Makes A Good Cleaner?

There is no doubt about it, cleaning is a tough business. A lot of people think it’s easy to be a cleaner. I mean all you have to do is scrub toilets, right? Wrong. In order to be a good cleaner, you’ll need an eye for detail, strong organizational skills, and a willingness to fix your mistakes.

In order to be a good cleaner, you need to clean. It’s not enough to just do the obvious, or what’s right in front of your face. You need to be able to do more than what’s expected of you. Grab that cobweb in the corner that your client may not see. Be able to go the extra mile. That’s what makes a good cleaner.

Is There Room For Growth?

Depending on the company you choose to work for when starting your career in cleaning there may be room for growth. Some companies don’t need to promote their cleaners on behalf of their business needs. Let’s say you start cleaning at a hotel or residential house cleaning company as a housekeeper. As you learn and grow with that company you may have an opportunity to be promoted to housekeeping manager or scheduler. But if you were to start cleaning houses, let’s say on care.com, potential growth is probably not something that’s going to happen for you there.

On the flip side, if you choose to go into freelance cleaning ( cleaning houses on your own) , there is room for you to grow and build your business by gaining positive reviews and spreading the word. Who knows, maybe you’ll even have your own cleaning business one day.

Maid Sailors

Here at Maid Sailors, we are always looking for good reliable cleaners. If you would like to join our team please don’t hesitate to get in touch. You must have a valid driver’s license, be able to pass a background check. And aside from that you must be 100% reliable , dependable , have a good work ethic , have a strong work history, and be able to obtain your own cleaning products ( products from the Honest Company or Method are strongly preferred.)

Does this sound like something that interests you? Contact us today!